Spaghetti, Meet Fan, Crisis and Image Repair-based Communication

Jeff HahnBlog, WhitepaperLeave a Comment

baby-spaghetti

One of the more complex and confusing arenas in which an organization can find itself is in a reputation management situation; when the proverbial spaghetti hits the fan. Most recently, think about United Airlines, Uber or FOX News, then go dump a plate of your favorite red sauce covered pasta into a nearby box fan on high speed. You’ll get a pretty good picture of what a mess these organizations have experienced.

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