Five Reasons Why Big Developments Become So ControversialOctober 18, 2016
At the Sept. 22 Austin City Council meeting, the council once again opted to postpone a vote regarding The Grove at Shoal Creek, a.Read More
Boo! It’s Your Water Bill! Three Simple Ways for Water Utilities to Improve Customer BillingOctober 4, 2016
As we approach Halloween, our thoughts turn to things that scare us, and many of us experience anxiety when we open our monthly utility.Read More
How To Frame Your Message For Successful Water Rates IncreasesSeptember 16, 2016
This post originally appeared in WaterWorld Magazine. Increasing water rates is almost every public utility’s nightmare. Misconceptions, misinformation and lack of political will often.Read More
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